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Salesforce Certified Administrator certification is designed for professionals who have experience using the Salesforce platform to manage and customize the application. Salesforce Certified Administrator certification verifies that the holder has the skills and knowledge needed to configure and manage Salesforce, including managing users, data, and security, customizing Salesforce to meet business requirements, and maintaining and optimizing the platform. Salesforce Certified Administrator certification exam is ideal for administrators, developers, and anyone else who works with Salesforce on a regular basis.
Salesforce Certified Administrator Sample Questions (Q155-Q160):
NEW QUESTION # 155
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?
- A. Create a campaign for agents to request event dates.
- B. Create an approval process on the Campaign object.
- C. Create a sharing rule so that other agents can view events.
- D. Create a workflow role to update the Event Date Field.
Answer: B
Explanation:
Explanation
To help agents fill in event details and request dates for open house events without double-booking them, the administrator should create an approval process on the Campaign object, which is used to manage marketing events in Salesforce. The approval process can define entry criteria based on campaign fields such as type or status, specify initial submission actions such as sending email alerts or updating fields, assign approvers who can review and approve event requests, and specify final approval actions such as creating tasks or updating fields. Creating a workflow rule, a sharing rule, or a campaign will not help agents request event dates or prevent double-booking. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5
NEW QUESTION # 156
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
- A. The version of the flow is inactive.
- B. The flow is a screen flow.
- C. The version of the flow is activated.
- D. The flow is a before save flow.
Answer: D
Explanation:
Explanation
Before save flows only support four elements: Assignment, Decision, Get Records, and Loop.
References: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements.htm&type=5
NEW QUESTION # 157
A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
- A. Set Up Manual Sharing
- B. Assign a new role.
- C. Create a new profile
- D. Configure permission sets.
Answer: D
Explanation:
Explanation
Permission sets are a flexible way to grant additional access to users without changing their profiles. To provide access to the lead object for a team of support users, create a permission set that includes the appropriate object and field permissions for leads, and then assign it to the users. References:
https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5
NEW QUESTION # 158
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Add the Campaign Member Statuses related list to the Page Layout.
- B. Mass modify the Campaign Member Statuses related list.
- C. Edit the picklist values for the Campaign Status in object Manager.
- D. Modify the picklist value on the Campaign Member Statuses related list
Answer: C,D
Explanation:
Explanation
Campaign Status is a standard picklist field on the Campaign object that indicates whether a campaign is planned, in progress, completed, or aborted. Campaign Member Status is a custom picklist field on the Campaign Member object that indicates how a person responded to a campaign, such as sent, responded, registered, attended, etc. To add a new picklist value for Campaign Status, you need to edit the field in Object Manager. To add a new picklist value for Campaign Member Status, you need to modify the field on the Campaign Member Statuses related list on the Campaign page layout. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
NEW QUESTION # 159
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
- A. Process Builder
- B. Outbound Message
- C. Approval Process
- D. Validation Rule
Answer: A
NEW QUESTION # 160
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